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Your creative team doesn't need more tools. It needs a system

StoryOps AI is a creative operations consultancy that helps in-house creative and video teams eliminate friction, reduce rework, and scale output by redesigning how work moves.

13+ years in video production, creative strategy, creative operations, and brand storytelling.
Across entertainment, CPG, DTC ecommerce, and B2B tech in the US, UK, and Canada.

60+

Annual video assets managed

100+

Commercial & narrative projects delivered

40%

Faster localization turnaround

Pain Points

Pain Points

Sound familiar?

This isn't a talent problem. It's a systems problem.

Tool Chaos

You bought six tools. Your team uses three of them, differently.

Vague Briefs

Briefs are vague. Feedback conflicts. Nobody owns the decision.

Rework Cycles

Your team ships work, then redoes it. Scope changes mid-project are the norm.

Demand vs. Headcount

Content demand keeps climbing. Budget and headcount don't follow.

StoryOps AI™

Creative Ops
Friction Index

Measure where creative energy is being lost due to structure, not talent. Takes 2 minutes.

Neriah Kharece, founder of StoryOps AI
Brand Storyteller+Video Production Leader+Creative Ops Architect
Meet the founder

I’ve worked on set and in the spreadsheet.

I’m Neriah Kharece, founder of StoryOps AI. For more than 13 years, I’ve built the stories brands are known for and the systems that make them possible. I started behind the camera, directing, shooting, and producing for brands like BET, PepsiCo, and HGTV, with films distributed on Amazon Prime and recognized with a Best Director award.

From there, I stepped into leading the operation behind the work. I’ve produced in high-volume digital media, shaped performance creative for DTC brands, and built an enterprise customer stories program that grew content output by 150% while bringing structure to vendors, stakeholders, and markets across the US, UK, and Canada.

Great creative teams rarely fail for lack of talent. They stall when the structure around them can’t keep up. I founded StoryOps AI to change that, pairing a storyteller’s instinct with an operator’s discipline so your team can do its best work, faster and at scale.

13+
Years in creative production
150%
Increase in content output
10+
International markets supported
25%
Faster campaign time-to-market
Brands I’ve created work for
  • PepsiCo
  • Toast
  • SoYummy
  • first media
  • HGTV
  • Essence
  • BET

Short Films distributed on Amazon Prime

I’ve not met anyone as organized, prepared, gifted, and professional in the video industry. You understood my language and vision, an insane skill to have.
Darcel Danielle SmithDirector
Very professional, efficient and insightful. A team player and calm soul on set. Never saw her ruffled! Brings solutions, not problems.
Katherine ThomasProduction collaborator
I love how she likes to plan things so when we shoot, she is ready to go. Most don’t want to be involved every step of the way, causing the vision to get lost. That won’t happen on her watch.
Jamear JacksonEvent Marketer
Probably one of the best I‘ve had the pleasure of working with to date. Her quality is superb and the attention she pays to detail is always noteworthy. We have worked together multiple times now and each experience is a great one. No matter the project, give Neriah a call. She’s worth it.
Corey SamsMarketing Director
Festival recognition
20+Festival laurels and official selections
  • Best DirectorKalakari Film Festival · Ashes
  • Best Web SeriesKosice International Film Festival & Urban MediaMakers · Ashes
  • Best ActorPrague International Film Awards · Catharsis
  • Best HorrorKosice International Film Festival · Catharsis
  • Award WinnerTake It Easy Film Festival · My Talk With Shelly
  • Festival JudgeDeKalb County Student Film Festival, 2023

The Creative Ops Reset

The Creative Ops Reset

Four phases. One system. Then we leave.

A bounded, phase-based transformation designed to build internal capability — not a retainer trap.

01

Surface

Diagnose

We map where creative energy is being lost — through interviews, audits, and Friction Index scoring.

02

Structure

Architect

We design end-to-end workflows, ownership models, and automation — tailored to your team and tools.

03

Stabilize

Enable

We train your team to run the system through workshops, walkthroughs, and operational education.

04

Release

Exit

Ownership transfers. We leave on purpose — with a playbook, named owners, and a failure-mode forecast.

We work with your tech stack

  • Monday

  • Asana

  • Adobe CC

  • Figma

  • Slack

  • Google Workspace

  • Heap

  • Brandfolder

  • Wistia

  • Dropbox

  • MS Teams

  • Frame.io

  • Airtable

  • Notion

  • Trello

  • ClickUp

  • Miro

  • Loom

  • Zapier

  • Jira

  • HubSpot

  • Salesforce

  • Make

  • Canva

  • Vimeo

Packages

Packages

Clear scope. Fixed phases. No surprises.

Every engagement is bounded, documented, and designed to end with your team running the system independently.

Entry Point

Creative Ops Sprint

$

8

K

$

15

K

3–4 weeks

For teams who need a clear diagnosis of what's broken and a roadmap to fix it — without committing to a full engagement.

Friction Index diagnostic

Bottleneck & breakdown map

Tool stack assessment

Priority recommendations

Flagship

Most popular

Creative Ops Reset

$

25

K

$

50

K

3–6 months

The full transformation. We diagnose, architect, enable, and exit — leaving your team with a documented creative operating system.

Everything in Sprint

Full workflow architecture

SOP & ownership playbook

AI automation setup

Team training & handoff

Ongoing

Ops Advisory

$

3

K

$

6

K/mo

3-month minimum

Post-engagement support for teams who want ongoing strategic guidance, quarterly tune-ups, and system optimization.

Monthly advisory hours

Quarterly ops tune-ups

System upgrade sprints

Async support

Standalone or add-on

Video Partner Vetting

I search for, interview, and score video production partners for you, then recommend the best fit with the evidence to back it up.

5
Adding this to a Sprint or Reset?
How many countries?
1
Your price
$6,250
Standard search
  • 5 vendors vetted
  • 1 country
  • About 36 hours of work
  • Typical timeline: 8–12 weeks
Bundle with a Sprint or Reset to save
Book a Free Diagnostic Call

Estimate. Timelines depend on vendor availability, time zones, and negotiations. We’ll confirm everything on a free diagnostic call.

Two ways to run your search

Best-fit partner

I compare the strongest vendors side by side for one need, all within the same budget and quality bracket, so every vendor is measured against true peers.

Tiered vendor roster

I match partners to your budget and quality needs, so every type of content has the right vendor at the right cost.

  • High fidelity · larger budgetsBrand campaigns and flagship moments
  • Mid fidelity · mid-range budgetsCustomer stories, product demos, and sales enablement
  • Low fidelity · lean budgetsFAQs, how-tos, explainers, thought leadership, and quick social content

What’s included

↑ Updates with your calculator selection

Your search: 5 vendors in 1 country, about 36 hours of total work

  1. 1Discovery and program brief

    We define what you’re producing, where, how often, and at what budget levels.

    2.5 hrs
  2. 2Custom criteria and weighting

    Seven weighted criteria tailored to what your program needs most.

    2 hrs
  3. 3Market research and sourcing

    Longlist research across industry directories and award lists, plus any vendors you’d like considered.

    ~1 hr per vendor5 hrs for your 5 vendors
  4. 4Outreach and scheduling

    Consistent outreach to every shortlisted vendor, with calls booked and briefs shared.

    ~30 min per vendor2.5 hrs for your 5 vendors
  5. 5Structured scoping calls

    A 30-minute interview with each shortlisted vendor, using the same questions for every criterion.

    ~1 hr per vendor5 hrs for your 5 vendors
  6. 6Scoring and documentation

    Every vendor scored against the same criteria, with notes and a summary.

    ~30 min per vendor2.5 hrs for your 5 vendors
  7. 7Finalist rounds

    Deeper follow-up calls with the top three, then a final round with the top two.

    4 hrs
  8. 8Reference checks

    Calls with past clients of your top finalists, plus a full-length portfolio review.

    3 hrs
  9. 9Recommendation and readout

    A final report with scores, tiers, red flags, a primary pick, and a backup, presented to your team.

    5 hrs
  10. 10Rate negotiation and contract review

    I negotiate rates and terms that fit what you actually need, and review the contract and statement of work before you sign, so you don’t pay for more than your program requires.

    4 hrs

Why it’s worth it

$408K
average cost for a brand to run a full agency search
1 in 3
marketers whose day-to-day work was disrupted by the search
1 in 4
brands that delayed a launch during the search

Source: 4A’s and ANA, “The Cost of the Pitch.” Large-brand agency reviews.

Flat fee, paid only by you. I never accept fees or commissions from vendors, so every recommendation is completely unbiased.

Backup partner commitment. If you’re not happy with your partner for any reason within 6 months of their kickoff, I’ll onboard your backup at no cost or rerun the search at 50% off.

What’s not included in the price?
  • Travel: If you want me there in person, you cover my flights and hotel at cost, approved by you first.
  • Test shoots: If you test a vendor with a small paid project, you pay the vendor directly. My time to manage it is quoted separately.
  • Extra countries: Each extra country is 75% of the first country’s price. The calculator includes this.

What Changes

What Changes

Results you can take
to your CMO.

Results you can take
to your CMO.

By the end, your team operates differently — not just faster.

By the end, your team operates differently — not just faster.

A documented creative operating system your team runs independently.

Clear ownership and accountability across every workflow

Fewer bottlenecks, decision loops, and rework cycles

Faster output without burnout or headcount increases

AI integrated into workflows as a force multiplier, not a gimmick

"Most teams don't have a content problem. They have a creative operations problem.

"Most teams don't have a content problem. They have a creative operations problem.

"Most teams don't have a content problem. They have a creative operations problem.

— The thesis behind every StoryOps AI engagement

Our Blogs

Image

Oct 3, 2026

How to Choose a Video Production Agency: A Scorecard Method

Image

Aug 31, 2026

How to Build a Capacity Dashboard That Protects Your Creative Team

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Aug 14, 2026

AI in Creative Workflows: Why Decision Architecture Comes First

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Jul 30, 2026

The Real Cost of Rework: A Framework for Quantifying Creative Operational Waste

Image

Jul 6, 2026

The Single-Approver Model: Why One Person Must Own Every Decision

Image

Jun 25, 2026

The 9-Field Creative Brief That Eliminates 70% of Rework

Important Distinction

Important Distinction

What StoryOps AI is not.

Not an agency

Not a fractional hire

Not execution-for-hire

Not a tool vendor

We are a Creative Operations Transformation Studio. We enter, diagnose, architect, systemize, educate — then exit. If you're looking for someone to "help with production," this is not the right fit. If you want to fundamentally redesign how your creative team operates, we should talk.

Free Resources

Tools for creative leaders who fix things themselves.

No fluff. No paywall for the basics. Use these to start improving your ops today.

Creative Brief Template

The exact brief structure that eliminates vague requests and gives creatives what they need to start.

See what’s inside →

Intake Form Template

A ready-to-use intake form that standardizes how work enters your team’s queue and kills Slack chaos.

See what’s inside →

RACI Ownership Matrix

Map who owns what across your creative workflow. Eliminates ‘I thought you were handling that.’

See what’s inside →

Video Production Partner Scorecard

Score video vendors on seven weighted criteria and pick your partner with evidence. Includes a scoping call guide.

See what’s inside →

Help & Support

Help & Support

Common questions

How long does an engagement take?

The Creative Ops Sprint takes 3–4 weeks. The full Creative Ops Reset runs 3–6 months depending on team size and complexity. Every engagement has a defined end date. Ops Advisory is optional, time-bound support after a Reset, not an open-ended retainer.

Do you replace our team?

No. We make your existing team operationally self-sufficient. We design systems, build workflows, train your people, and leave. The goal is independence, not dependency.

What tools do you work with?

We’re tool-agnostic. We work with whatever your team already uses — Asana, Monday, ClickUp, Jira, Airtable, Notion, Frame.io, Figma, and more. We optimize how you use your tools, not sell you new ones.

What does ‘AI as a force multiplier’ mean?

We integrate AI into your existing workflows to automate repetitive operational tasks — brief generation, reporting, intake routing, cutdown planning. AI handles the admin so your creatives can focus on creative work. We don’t replace people with AI.

What if we’re not sure we need a full reset?

Start with the free Friction Index assessment — it takes 2 minutes and tells you exactly where your friction lives. If your score suggests you need help, we’ll discuss whether a Sprint or a full Reset makes sense. No pressure either way.

Let's start

Let's start

Friction is structural. Structure is fixable.

Book a free 30-minute diagnostic call. We'll identify the top friction points in your creative workflow — whether or not we work together.

© 2026 StoryOps AI

Creative systems that cut cost, not quality.

Creative systems that cut cost, not quality.

Creative systems that cut cost, not quality.